SALONFACTORY Saddle Stool Review: Worth It in Australia?

SALONFACTORY’s saddle stool carries an Amazon’s Choice badge and one of the largest review bases of any salon stool we’ve checked — 498 ratings at 4.4★ — at $128.84. There’s an important asterisk: this is a US import sold and shipped by Amazon US, and every one of those 498 reviews comes from buyers in the US, Canada, or elsewhere — not Australia. Here’s what that means for local buyers.

Quick take: Metal base, thickened saddle cushion (5mm more than standard), 300 lb (136kg) capacity, height adjustable 19–24.5″, polyurethane castors. Strong global review base and genuinely well-liked by US and Canadian buyers for back pain and mobility use, but it’s a cross-border listing — expect roughly one to two weeks’ delivery and no local Australian review history yet.

SALONFACTORY Saddle Stool: quick specs

What US and Canadian buyers say

The strongest review here is from Momof6kiddoes, who bought it specifically for painting sessions: “I’m a wide sitter, and wanted a good chair for painting without my back seizing up. If I could give 6 stars I would… super strong and I’ve sat on it for hours on the first use and didn’t get tired.” only1Ty reported similar results for a different use case entirely — using it as a mobility aid for reaching low cabinets and the floor: “I have back problems and can’t easily bend over… it has saved me from lots of pain.” Not every review was smooth, though. Syl, a Canadian buyer, reported two stools arriving in bad condition, likely from the longer shipping distance, and had to return them before a third arrived undamaged. Reaperone29’s one-line US review — “Don’t buy!” — offers no detail, so it’s hard to weigh against the otherwise detailed positive feedback.

The cross-border question

This is the part local buyers need to weigh carefully. A 498-review, 4.4★ average is a genuinely large and mostly positive sample — but it’s describing the experience of buying from Amazon US or Amazon Canada, not Amazon.com.au. Longer transit appears to correlate with at least one damaged-shipment report, and Amazon’s own listing explicitly notes “US imports may differ from local products.” None of that means the product itself is lower quality — the core design and materials are the same — but the buying experience (delivery time, damage risk, warranty handling) is genuinely less proven for Australian buyers specifically.

Who is this best for?

Buyers who specifically want a high-capacity, thick-cushioned saddle stool and are comfortable with a US cross-border order and its longer delivery window. If you want a confirmed-local product with an established Australian review history instead, one of the ALFORDSON salon stools (reviewed separately) is the safer bet on delivery and returns, even if the review count is smaller.

How does it compare to TASALON, the other US import?

Which should you buy?

• This stoolif you want a thickly-cushioned, high-capacity stool at a lower price than TASALON.
• TASALONif height range or the single largest review base matters more than price.
• ALFORDSON optionsif a confirmed local track record and faster delivery matter more than review count.

Our verdict

The review numbers here are genuinely strong — 498 ratings at 4.4★ isn’t a small sample by any measure, and the detailed feedback about back pain relief and mobility use is credible and specific. But because every one of those reviews comes from outside Australia, and at least one buyer reported shipping-related damage, we’re rating this a solid option with a real caveat rather than an outright top pick, until it builds a local track record.

Related reviews:
→ TASALON Ergonomic Saddle Stool Review
→ ALFORDSON Saddle Salon Stool Review
→ See the full saddle stool comparison table